Privacy policy
Updated October 2026
1. Who we are
Digital Times is responsible for processing the personal data collected through this website and related communication channels. For questions, requests or privacy rights, contact us at contact@digitaltimes.agency.
2. Data we may collect
We may collect your full name, company, email, phone or WhatsApp number, country, state or region, city, service of interest, main challenge, selected language and information related to your consent. We may also record basic technical data such as IP address, access date and time, browser, device, pages visited and campaign identifiers when those technologies are active.
3. How we use data
We use data to respond to requests, understand a company's context, prepare diagnoses, present services, continue a commercial conversation started by the individual, improve the website and measure campaign effectiveness. Where authorization or another lawful basis applies, we may also send emails, news, content and marketing communications. You can stop receiving those messages at any time.
4. Legal bases
Depending on the purpose, processing may rely on steps related to a possible contract, the individual's consent, legitimate interests where permitted and properly assessed, legal or regulatory obligations, or the exercise of rights. Consent for communications can be withdrawn at any time without affecting processing carried out before withdrawal.
5. Form and consent
The diagnosis form asks for acceptance of this Privacy Policy before submission. We record the date and time of that acceptance to document the individual's choice. Please do not include unnecessary or sensitive information in the challenge field.
6. Cookies and similar technologies
We use necessary cookies and similar technologies to operate the website, remember basic preferences such as language, protect forms and understand technical browsing information. This may include browser local storage. Non-essential cookies should not be used for advertising or measurement without appropriate information and, where required, the individual's consent.
7. Campaign and advertising cookies
When campaigns and measurement tools are active, we may use tags, pixels and cookies from platforms such as Google Ads, Meta Ads and TikTok Ads to measure conversions, understand where visits come from, build campaign-related audiences and improve ad relevance. These platforms may process online identifiers, browsing events and device information. You can manage cookies through your browser and the consent options made available on the website; disabling them may limit some features or ad personalization.
8. Email marketing and communications
We may use the email address and phone number provided to respond to a request, continue a commercial conversation, send service-related materials or share Digital Times content and offers, according to the applicable lawful basis. Marketing communications should include a simple way to unsubscribe. Withdrawing marketing consent does not prevent messages strictly necessary to handle an existing request.
9. Sharing and providers
We do not sell personal data. We may share the minimum necessary with providers supporting website operation, form storage, hosting, email delivery, security, campaign measurement and customer service. These providers act according to their functions and may process data in Brazil or other countries, using contractual and technical measures consistent with applicable law.
10. Retention and deletion
We retain form data for up to 180 days after submission. We may retain information longer when necessary to comply with a legal obligation, answer an individual's request, maintain a commercial relationship, prevent fraud, or exercise and defend rights. Marketing data is kept until unsubscribe or while it remains necessary for the stated purpose, subject to applicable obligations.
11. Security and incidents
We use reasonable technical and administrative measures to restrict access, protect the form against abuse and reduce risks of loss, alteration, unauthorized access or disclosure. No transmission or storage can be considered completely secure. If we identify a relevant incident that may create risk or harm to individuals, we will assess the communications and measures required by applicable law and ANPD guidance.
12. Your rights
You may request confirmation of processing, access, correction, anonymization, blocking or deletion where applicable, information about sharing, portability under applicable regulations, withdrawal of consent and objection to certain processing. To exercise your rights, email contact@digitaltimes.agency. We may request additional information to confirm identity and protect data from unauthorized requests.
13. Children and teenagers
Our services and communications are not directed to children. If we identify inappropriate collection of a child's or teenager's data, we will take reasonable steps to assess and delete it, observing applicable law.
14. Policy updates
We may update this Privacy Policy to reflect changes to the website, services, technologies or law. The current version will remain available on this page with its latest update date. We recommend checking this page periodically.